Frequently Asked Questions
Answers to what customers ask us most.
How long does shipping take?
Orders are typically processed within 1–2 business days. You’ll receive a tracking link by email once your order is on its way.
Can I return or exchange my order?
Yes — see our Returns page for the full policy and how to start a return.
Do you offer prescription lenses?
Select frames support prescription lenses. Prescription details can be added during checkout where available, or you can email us your prescription after ordering.
Do your sunglasses block UV rays?
Our sunglasses lenses are designed with UV protection — look for the UV-protection detail on each product page.
How do I know my size will fit?
Each product page lists frame measurements. If you’re unsure, reach out via our Contact page before ordering.
How do I pay for my order?
We currently accept payment by direct bank transfer. After placing your order you’ll see our bank details, and your order ships once payment is confirmed.
Do I need an account to order?
Yes — creating a free account lets you check out and keeps your order history and tracking in one place. You can register in seconds during checkout, or sign in with Google.